A friend of ours got a huge envelope in the mail from medical insurance. She feared opening it, worried there were huge forms that would take forty years to fill out. Finally, she couldn't take it any more. She had to know, and so she opened the dread object.
Inside, there was a book with a list of doctors, two inches thick. It must have included every doctor in the state, or nearly so, by the looks of it. And then there were some tiny forms for her to fill out.
When she was on the phone with Mom, she demonstrated the terrifying size of the book by dropping it on the table, where it landed with an audible BOOM. Then she dropped the forms, which gave a gentle plink.